C3 Coffee Bar, founded by CJ and Caleb in 2023, quickly became a go-to spot in Skokie, Illinois, with steady foot traffic throughout the day. Despite the demand, most orders were still happening in person. While they had a Square website in place, it wasn’t something customers naturally used to order quickly, even during peak hours.
To build on what was already working, C3 partnered with StarterByte to launch their own branded mobile app, giving customers a faster and more convenient way to order. The goal was simple: give customers a faster, more convenient way to order, while creating a direct channel that encouraged repeat visits. In under 10 months of launching the app, C3 was able to turn their existing foot traffic into a growing stream of direct online orders, contributing to a 35% increase in overall revenue. Customers could now order ahead, skip the line, and easily come back to reorder their favorites, helping the shop increase order volume while improving the overall experience during busy hours.
After launching their branded mobile app with StarterByte, C3 Coffee Bar turned in-store demand into a consistent stream of direct online orders.
A consistent and growing source of repeat business averaging over 12+ orders per customer.
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StarterByte helped capture more orders during peak hours and increase repeat purchases.
Regular customers adopted the app quickly, making mobile ordering a consistent part of how they order.
CJ and Caleb, Owners of C3 Coffee Bar
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Within the first 30 days of launching their app, Vannie’s House nearly doubled their online orders by making it easier for customers to order ahead and come back more often.